CBC provides customized Bookstore consulting programs to colleges and universities in a cost effective and efficient manner. Although the scope of our work is always defined by the individual need(s) of the client, projects often fall into one of the following major categories:

Financial Analysis
CBC is able to provide a financial analysis of all aspects of your bookstore operation. "Key Financial Indicators" can be measured against established industry benchmarks and analyzed by CBC. Areas of review may include:

Bookstore Sales Trend
 Gross Margin Performance
Net Return Trend
Personnel Expense
Net Income
Total Financial Contribution
Sales Mix
Sales Per FTE Student
Sales Per Square Foot

Operational Analysis
An operational analysis of your bookstore could include a review of your accounting procedures, customer service, merchandise services, pricing policies, marketing, textbook management, used textbook program, trade book program, technology/e-commerce, as well as a study of your facility, security, and staffing. CBC's comprehensive analysis includes:

Site Visits
Bookstore Staff Interviews
Student and Faculty Focus Groups
Bookstore Committee Participation
Customer Surveys

Evaluation of Management Structure
CBC is available to assist you with conducting a comprehensive comparative analysis of self-operation and contract management. Our industry experience and independence allows us to provide you with the information necessary to make an informed decision regarding this sensitive issue. Areas of review may include:

Pros/Cons of Self-Operation
Pros/Cons of Contract Management
Projected Financial Return of Self-Operation
Projected Financial Return of Contract Management
Financial Comparison of Self-Operation vs. Contract Management

Evaluation of Contract Management
If you are considering contract management, CBC is available to assist you with an independent evaluation of the contract management option. Our services include:

Needs Analysis
Development of the "Request for Proposal"
Analysis of Proposals
Contractor Negotiations
Contract Development
Assistance with Transitional Issues such as Inventory Buyout

If you are currently under contract with a vendor and are near the end of the contract term, CBC can assist with a variety of areas such as:

Re-bid Process
Needs Analysis
Development of the "Request for Proposal"
Analysis of Proposals
Contractor Negotiations
New Contract Development

In addition, CBC can assist with evaluation of the contractor's compliance with your existing contract.