Operational Performance Analysis

CBC provides a comprehensive Operational Performance Analysis of the campus store. This analysis includes a review in the following areas:

• Course Materials Program
• Customer Service
• Facility
• Financial / Accounting
• General Book / General Merchandise
• Inventory Management
• Marketing / Competition (Local and Online)
• Point of Sale / System Technology
• Security / Loss Prevention
• Staffing / Personnel
• Technology Department / Computer Sales
• Website / eCommerce