Operational Performance Analysis

CBC provides a comprehensive Operational Performance Analysis of the campus store. This analysis includes a review in the following areas:

  • Course Materials Program
  • Customer Service
  • Facility
  • Financial / Accounting
  • General Book / General Merchandise
  • Inventory Management
  • Marketing / Competition (Local and Online)
  • Point of Sale / System Technology
  • Security / Loss Prevention
  • Staffing / Personnel
  • Technology Department / Computer Sales
  • Website / eCommerce